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Terms and Conditions

Welcome to Eagle Market Place Terms and Agreement Section. Like any company, we must supply full terms and conditions to protect our customers and the University. Below you will find detailed legal terms and agreements of our service.

This Agreement (the "Agreement") is a legal agreement between you and Ashland University. ("Ashland University ") that states the terms and conditions under which you may receive the Ashland University service and use www.eaglemarketplace.com. If you use the Eagle Marketplace service or www.eaglemarketplace.com, you agree to these terms and conditions.

  1. Eagle Marketplace Delivery Service and Website The Eagle Marketplace service is a transaction, information and communication service available to authorized users ("customers") who access www.eaglemarketplace.com. Eagle Marketplace currently provides an online grocery shopping and delivery service, and may in the future provide additional shopping and related services.


  2. Grocery Shopping and Delivery Service.Eagle Market Place employees, agents or designees will shop and deliver grocery orders placed with Eagle Marketplace. Delivery will be made to the delivery address that you specify when you place your first order. Payment for groceries and associated shopping and delivery fees is due at the time of order. If you are not satisfied for any reason with an item purchased through Eagle Marketplace, you may return it and it will be credited against your next Eagle Marketplace order. If an item you choose is not in inventory, we reserve the right to replace the item with an equivalent product.
  3. Campus Deliveries.You are responsible for ensuring that someone is present at the delivery address to receive and pay for deliveries at the specified time of delivery. Anyone at the delivery address who receives the delivery is conclusively presumed to be authorized to receive and pay for the order. If Eagle Marketplace cannot deliver your order, or must make an additional delivery because no one is at the delivery address to receive and pay for the order at the specified time, you will be assessed an additional fee. Eagle Marketplace liability for missing a delivery time is limited to delivery at a later agreed time at no additional charge.
  4. Copyright.All content on eaglemarketplace.com including, but not limited to, design, text, graphics, interfaces, and the selection and arrangement thereof, and all software are the property of Ashland University. ALL RIGHTS RESERVED, or its content providers. Ashland University authorizes you to view, electronically copy and to print in hard copy portions of eaglemarketplace.com for the sole purpose of placing an order with Eagle Marketplace, Inc. for your personal, non-commercial use, provided that you preserve any copyright or other proprietary notices. Any other use of materials on Eaglemarketplace.com, including, but not limited to, reproduction, modification, distribution or publication for any commercial or public purposes, without the prior written permission of Eagle Marketplace is strictly prohibited. Ashland University reserves the right to revoke this authorization at any time, and any use shall be discontinued immediately on written notice from Ashland University.
  5. Trademarks.All Ashland University logos, and all titles, characters, names, graphics and button icons are service marks, trademarks and/or trade dress of Ashland University or otherwise proprietary to Ashland University and may not be used by you for any reason other than as expressly permitted by this Agreement. All other trademarks, service marks, product names and company names or logos appearing on Eagle Marketplace.com are the property of their respective owners.
  6. Fees, Payment and Access.You are responsible for, and agree to pay promptly, all charges to your account, including applicable taxes and purchases by you or anyone you allow to use your password or I.D. number, including your family, friends or other customers. Fees and charges will be assessed in accordance with the current Eagle Marketplace fee schedule which can be accessed online. If you fail to pay any fees or charges when due under the Eagle Marketplace fee schedule (which includes electronic payment rejection, redelivery or restocking fees, or damages arising from fraudulent use), Eagle Marketplace may charge such amount directly to the credit card identified in your Customer Registration Data. You shall be responsible and liable for any fees, including attorneys' fees and collection costs, that Ashland University may incur in its efforts to collect any unpaid balances from you. Ashland University reserves the right to establish a credit limit for your account. Your right to use the Eagle Marketplace service is also subject to limits established by your credit card issuer.
  7. Changes in Agreement, Fee Schedule or Eagle Marketplace.Eagle Marketplace may at any time change any of the terms of this Agreement or the Eagle Marketplace fee schedule including, but not limited to, the amount of, or basis for determining, any fees or charges for the Eagle Marketplace service. If Eagle Marketplace makes material changes to this Agreement or changes to the Eagle Marketplace fee schedule, Eagle Marketplace will provide notice to you in a manner provided in this Agreement. Your use of the Eagle Marketplace service after any such change will be conclusively deemed acceptance of such change. Eagle Marketplace may discontinue or revise any or all aspects of the Eagle Marketplace service without prior notice to you. Price and availability of products are also subject to change without notice. If any change is unacceptable to you, you may cancel your Eagle Marketplace Service and terminate this Agreement.
  8. Termination.Eagle Marketplace may suspend or terminate your access to the Eagle Marketplace service at any time for any reason with or without notice to you. You may terminate your Eagle Marketplace service at any time for any reason by delivering notice in a manner provided in this Agreement which termination will be effective the day notice is received or such later date specified in the notice. If you terminate your Eagle Marketplace Service for any reason, you will not be entitled to a refund of any fees. Eagle Marketplace reserves the right to collect fees and charges incurred before you cancel your Fridge Filler Service.
  9. Limitation of Liability and Disclaimer of Warranty.YOUR USE OF THE Eagle Marketplace SERVICE, WWW.EAGLEMARKETPLACE.COM AND THE INTERNET IS ENTIRELY AT YOUR OWN RISK. THE EAGLE MARKETPLACE SERVICE, WWW.EAGLEMARKETPLACE.COM AND ITS CONTENTS ARE PROVIDED ON AN "AS IS", "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, EAGLE MARKETPLACE. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES AS TO THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES, AND WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EAGLE MARKETPLACE DOES NOT WARRANT THAT THE FUNCTIONS PROVIDED BY WWW.EAGLEMARKETPLACE.COM WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT WWW.EAGLEMARKETPLACE.COM OR THE SERVER THAT MAKES I T AVAILABLE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.
    o NEITHER EAGLE MARKETPLACE NOR ANY OF ITS DIRECTORS, EMPLOYEE’S, , LICENSORS OR MERCHANTS (COLLECTIVELY, ITS "ASSOCIATES") SHALL BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES, ARISING FROM YOUR USE OF, OR INABILITY TO USE, THE EAGLE MARKETPLACE SERVICE, WWW.EAGLEMARKETPLACE.COM, THE INTERNET OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO YOUR RELATIONSHIP WITH EAGLE MARKETPLACE. EAGLE MARKETPLACE LIABILITY IS LIMITED TO CREDITING YOUR ACCOUNT FOR PRODUCTS SOLD BY EAGLE MARKETPLACE AND RETURNED BY YOU. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR OF CERTAIN DAMAGES, IN SUCH STATES AND JURISDICTIONS WARRANTIES AND LIABILITY ARE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
  10. Indemnification.You agree to defend, indemnify and hold Ashland University and its Associates harmless from any claims and expenses, including attorney's fees, arising in connection with a violation of this Agreement by you or through use of your account.
  11. Privacy and Security.Your privacy is important to us here at Ashland University. We want to make you feel comfortable and secure shopping in our store. This privacy policy explains the types of information we gather, how it is protected, what we do with it and how you can correct or change information. By shopping at eaglemarketplace.com, you are accepting the practices described in this Privacy Policy. When you register with Eagle Marketplace, you provide us with your name, billing and delivery addresses, e-mail address, telephone number, and credit card account number and expiration date. You select a username and password allowing you access to the Eagle Marketplace service. Your password should be kept strictly confidential to prevent unauthorized use. While using the Eagle Marketplace service, you may give us special shopping and delivery instructions, which we store and use to pick and deliver your order to your specifications. Eagle Marketplace also receives and stores certain types of information whenever you interact with us through the use of "cookies." Cookies are identifiers transferred to your computer's hard drive through your Web browser, which enable our systems to recognize your browser and to provide you with certain shopping features. These "cookies" allow us to give you customized and personalized service and helps us identify ways to improve your shopping experience. Cookies are also used to help us track responses to messages sent on behalf of our advertisers so that Eagle Marketplace may aggregate such information and report results to them. If you choose to reject or disable cookies, you will be unable to use those Eagle Marketplace Services that require the use of such cookies. Eagle Marketplace uses your information to enhance and personalize your shopping experience. Eagle Marketplace does not sell personal information about individual customers (such as name, address, e-mail address, credit card information) to third parties, sell or rent lists of customers or use information about individual customers except to provide our service or as described below.
    • Enforcement of Agreement or Compliance with Law. Ashland University may use or disclose personal information when Ashland University believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of Ashland University or its users or to comply with the law.
    • At Eaglemarketplace we want you to feel safe while shopping with us. Your personal information, including name, address and credit card number, as it is submitted to our Webserver. Once received, your personal information is stored in our secure data center.

  12. Legal and Miscellaneous. This Agreement states your entire agreement with Ashland University regarding the use of the Eagle Marketplace Service and www.eaglemarketplace.com If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intention of the parties, and the remainder of this Agreement shall remain in full force and effect.
  13. oThe failure of either party to insist upon strict performance of any provision of this Agreement shall not be construed as a waiver of any provision or right.
  14. This Agreement shall be governed by the laws of the State of Ohio without regard to its conflict of laws rules. You expressly agree that exclusive jurisdiction for any claim or dispute with Ashland University or its Associates or relating in any way to your use of Ashland University or www.eaglemarketplace resides in the courts of Ohio, and you further consent and agree to personal jurisdiction by the state and federal courts sitting in the State of Ohio in connection with any such dispute.
  15. Any cause of action by you must be instituted within one year after the claim or cause of action has arisen, or be barred.
  16. NoticesAshland University may give notice to you of a change in this Agreement, a change in the Eagle Marketplace Fee Schedule, and any other matter by general posting on www.eaglemarketplace.com, by electronic mail. You may give notice to Eagle Marketplace by telephone (1-419-289-5249) or by electronic mail (visit Contact Us on www.eaglemarketplace.com).
  17. ENDIf you have any questions about this agreement, please call us at 419-289-5249 or email us at eaglemarketplace.edu
  18. Collection of Customer Personal Information.When you register with Eagle Marketplace, you provide us with your name, billing and delivery addresses, e-mail address, telephone number, credit card account number and expiration date and/or bank account information ("Customer Registration Data"). You select a username and password allowing you access to the Eagle Marketplace Service. Your password should be kept strictly confidential to prevent unauthorized use. While using the Eagle Marketplace Service, you may give us special shopping and delivery instructions, which we store and use to pick and deliver your order to your specifications.
  19. Eagle Marketplace also receives and stores certain types of information whenever you interact with us through the use of "cookies." Cookies are identifiers transferred to your computer's hard drive through your Web browser which enable our systems to recognize your browser and to provide you with certain shopping features. These "cookies" allow us to give you customized and personalized service and helps us identify ways to improve your shopping experience. Cookies are also used to help us track responses to messages sent on behalf of our advertisers so that Eagle Marketplace may aggregate such information and report results to them. The "help" portion of the toolbar on most browsers will tell you how to reject or disable cookies or receive notice when a new cookie appears. If you choose to reject or disable cookies, you will be unable to use those Eagle Marketplace Services that require the use of such cookies.
  20. User of Customer Personal Information.Eagle Marketplace uses your information to provide the Eagle Marketplace Service and to enhance and personalize your shopping experience. Eagle Marketplace does not sell personal information about individual customers (such as name, address, e-mail address, credit card information) to third parties, sell or rent lists of customers or use information about individual customers except to provide the Eagle Marketplace Service or as described below.
    Enforcement of Agreement or Compliance with Law. Eagle Marketplace may use or disclose personal information when Eagle Marketplace believes it is appropriate to enforce this Agreement, to protect the rights, property or safety of Eagle Marketplace or its users or to comply with the law.
  21. Privacy and Security Policy Changes.Eagle Marketplace reserves the right to change this policy at any time. If Eagle Marketplace makes a substantial change in the use of your personally identifiable information Fridge Filler will notify you in the manner provided in the Eagle Marketplace Customer Agreement. For other policy changes, please check this page periodically. Your use of eaglemarketplace.com means that you accept the practices described in this Privacy and Security Policy as changed from time to time.

IF YOU HAVE ANY QUESTIONS ABOUT PRIVACY AND SECURITY POLICY, PLEASE EMAIL eaglemarketplace@ashland.edu